Warranty Information

We provide a 1-year warranty on your pizza oven from the date of purchase, as long as the following guidelines are adhered to:
Firing up and curing the oven

The first step involves drying the water out of the clay and the second is tampering with the clay. This is achieved by lighting several small fires inside the oven, over a period of one to three days, gradually increasing the oven temperature.

We recommend a total of 6 to 8 hours of curing, starting at a temperature of 50 degrees Celsius and finishing at 200 degrees Celsius( monitor the temperature using a thermometer), either in one long burn or over two to three days. Start with a small kindling fire and slowly build up to a bigger fire using one or two small logs, approximately 2.5cm wide and 30cm long.

Although this is unlikely to happen, make sure you do not overheat the oven, as it can cause cracks in the concrete. (Don’t worry if small hairline cracks appear in the surface, as this is normal).The curing fire should be kept alight for at least three hours on the first day and for a longer period on a secondary day.

Generally, you will only need to cure your oven once. If, however, the oven hasn’t been used for a long period or it is not covered during the wet months, it is advisable to start with a smaller fire to warm up the oven before you establish a large hot fire.